1. Ball
How can I remove the ball from the Catit Senses Ball Dome?
Simply hold the Catit Senses Ball Dome upside down, move it around a little if needed, and the ball will fall right out.
2. Modes
What is the difference between sensor mode and continuous mode?
When the toy is set to continuous mode, it will continue to work until you turn it off or the batteries run out. When you move the slider to sensor mode, the Ball Dome will be activated when your cat walks past the sensor. After 25 seconds, the toy will go into sleep mode, and will only start working again when the sensors detect motion nearby.
How do I switch between continuous and sensor mode?
When the slider on top of your Ball Dome sits in the middle, the toy is switched off. Move the slider to the right for continuous mode, or to the left for sensor mode.
Where are the motion sensors located on the Catit Senses Ball Dome?
The Ball Dome has two motion sensors. When you rotate the toy so the Catit logo faces you, you can find 2 small holes on the sides of the Ball Dome, at 90° from the logo – one on the left, and one on the right. That’s where the sensors are located.
3. Trouble
My Catit Senses Ball Dome jams, though nothing is stuck in it. What can I do?
If the plate no longer moves but you can hear that the motor is operational, please replace the batteries. With a fresh pair of batteries, your Ball Dome will be good as new!
Can my cat use the Catit Senses Ball Dome without green cover?
No – please do not ever let your cat use the Ball Dome without the cover. Your cat might try to put their paw underneath the tilting plate, and could potentially injure themselves or damage the product.